Tips, gratuities and service charges
Tips, gratuities and service charges are an integral part of the hospitality sector, with many employees relying on tips as part of their income. The UK restaurant and café industry was worth £87.96 billion in 2017 with tips representing around £11 billion!
Recent high profile cases with national restaurant chains where employees have not received their due tips, or are charged admin fees by employers, has brought this issue to the fore. The government has put a spotlight on ensuring tips are distributed fairly to employees, with legislation to this effect being introduced at the earliest opportunity.